10. i see other designs have got description information and others don't? what do i do to get more information about a plan that does not have a description?

{{ticket.requester.last_name}}

you need to buy access to the website so that you can download the layouts, the layouts will have all summary areas. not all drawings have got a description, those that have its fine but those that do not have you need to buy the access, that should be the simplest way to get information from the website. alternatively list your requirements, i will quote for you, then once paid 50% of the quotation amount we can start with your designs.